You need to be at least 14 years old to ride regular Bublr Bikes and 16 to ride ebikes.

The process is called a “force dock.” If your bike isn’t registering as returned, please take a photo showing the bike at the station, clearly showing the bike number (located by the back left pedal), and one of the dock number. Text or email us these photos, the duration of your ride, and a request to force dock the bike. Also, make sure to wiggle the front of the bike to ensure it latches in properly and that the bike is securely stuck in the dock (it should not be easy to take out). If proof is not provided, you risk being blocked and charged.

Please contact us immediately by emailing support@bublrbikes.org or texting 414-931-1121.

Here are the top reasons:

• Your bike wasn’t docked correctly: Please return to the station where your last bike was docked and make sure it's properly secured. You may need to wiggle the front of the bike to ensure it latches in and is firmly in place. While you are there, take a photo as evidence that you returned the bike correctly.

• Your account might be delinquent or blocked: If you’re having trouble, your account could be flagged. Please reach out to us via phone, text, or email to check on your account status.

• If neither of these reasons apply to you, contact us

No, we are not affiliated with any scooter service. Bublr Bikes is a locally operated nonprofit focused solely on providing bikes through a docking system. All of our bikes are docked at over 100 stations across Greater Milwaukee, including Milwaukee, Wauwatosa, and West Allis. Our bike-share program is designed to be safe, accessible, and sustainable, and we’re proud to serve the community exclusively with docked bikes. We are not connected to any other bike-sharing or scooter networks.

Bublr Bikes uses a docking system. If you find one of our bikes lying around, it’s likely lost or stolen, or at risk of becoming lost or stolen. Since not all our bikes have GPS systems and we’re a small team, we rely on the community to report bikes that aren’t where they should be. If you spot a bike that isn’t docked properly, please let us know right away. We truly appreciate your help in keeping our system secure and ensuring our bikes stay in place.

Contact us at 414-931-1121 or support@bublrbikes.org

Ebikes have an electric pedal assist motor that helps propel you up to 15mph. Simply turn on the motor with the button on the handlebar and start pedaling! Ebikes have a $1 unlock fee for non-Annual Passholders. If you have an Annual or Access Pass, you can use the ebikes without any additional fees!

More information on ebikes: bublrbikes.org/ebikes

You can check out a Bublr Bike using your Bublr Pass keyfob, or by downloading the BCycle App on your phone. Download the app, create your account, enter a payment method, and then tap the station you’d like to rent from. Wake up the dock by pressing the metal circle on the dock. Then in the app, tap the dock number holding the bike you want, and the bike will release. You will be charged from the time you check the bike out until the time you return the bike.

You can find all Bublr stations on our website or by downloading our Mobile App, which also allows you to view the service map, purchase a pass, and check out bikes.

Map information: Station Map

While helmet use is not required by law, many of our riders bring their own helmets. We strongly encourage all cyclists to ride cautiously, whether or not they wear helmets.

In Milwaukee, adults are not allowed to ride bicycles on sidewalks, except in specific circumstances. If you need to be on the sidewalk, please dismount and walk your bike. Always use designated bike lanes or roads where available to ensure your safety and follow local laws.

Bublr has a single adaptive bike in its fleet, a side-by-side tricycle which is normally docked at Hart Park. For the trike’s most accurate location, please call us at (414) 931-1121.

You can purchase a pass through the BCycle mobile app.

For info on rates: Pass Rates

If you exceed the time limit for your pass, you’ll be charged 25¢ for each additional minute. To avoid extra fees, return your bike and check it out again to reset the timer.

If you have questions about fees, contact us at 414-931-1121 or support@bublrbikes.org

Bublr Passes are only valid in the Bublr Bikes system in Milwaukee, Wauwatosa, and West Allis.

Your Bublr fob will arrive by mail in about a week. In the meantime, you can use your credit/debit card within the Bublr mobile app to check out bikes immediately.

Call us right away if you’ve lost your pass. There’s a $5 replacement fee for a damaged or lost key fob.

Contact support at 414-931-1121 or email support@bublrbikes.org

Each Bublr account can check out up to four bikes at a time. If you want to set up multiple accounts, you’ll need a unique email address for each account, though you can use the same payment information for each one.

If a station is full or empty, check the app for nearby stations with available bikes or docks.

If you experience a flat tire or any other issue, return the bike to the nearest station and contact us at 414-931-1121. We’ll take care of it for repair.

Dial 911 immediately if there’s an injury. Report the incident to the local police and exchange contact information with any other parties involved.

Please notify us at 414-931-1121 for any assistance.

Bublr Bikes operate year-round, though service may be suspended during snow emergencies or other severe weather conditions. We typically remove e-bikes and shut down lower-use stations from early December to mid-March.

You can always check the status of stations on our station map or BCycle app.