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We’re Hiring—Marketing and Customer Service Manager

UPDATE: This position has been filled. Thank you to everyone that either applied or showed interest.

Bublr Bikes needs to find the right person to lead the charge on marketing and customer service efforts through 2015, and beyond! Help us find a Marketing & Customer Service Manager to be the key point of contact for our customers, organize our events, and help implement our marketing plan.

If you think you’d be a good fit–wonderful! If you think you know someone who’d be a good fit–forward the position announcement below to the folks in your network. You can also find the announcement on the Big Shoes network.


Marketing and Customer Service Manager

Bublr Bikes, Milwaukee’s bike share system, is seeking a qualified candidate to fill the new position of Marketing and Customer Service Manager. This is a full-time, budgeted position.

Responsibilities and Duties: Effectively and continually communicate with Customers and Supporters. Manage all customer service functions and duties. Implement communication/marketing plan. Market and sell individual and corporate Bublr passes. Organize, facilitate, and manage events. Maintain brand standards in all internal and external communications.

Minimum Qualifications: Excellent written and oral communication skills necessary. Strong knowledge and demonstrated proficiency in current social media/web platforms and technologies. Prior experience with social media, communications, marketing, and customer service.

Salary: Salary is commensurate with experience.

How to Apply: Letters of application must be received by 5 p.m. on February 27, 2015 for consideration. Send letter of application, resume, relevant writing and/or content samples, at least three current letters of recommendation, and other evidence of proficiencies and abilities to


Bublr Bikes is an Equal Opportunity Employer. Bublr Bikes is committed to providing equal employment opportunity without regard to an individual’s race, color, religion, age, gender, gender identity, sex, sexual orientation, veteran status, national origin, genetics, or disability.

In addition to federal law requirements, Bublr Bikes complies with applicable state and local laws governing nondiscrimination in employment, including the Wisconsin Fair Employment Act, in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Bublr Bikes expressly prohibits any form of workplace harassment based on an individual’s race, color, religion, age, gender, gender identity, sex, sexual orientation, veteran status, national origin, genetics, or disability. Bublr Bikes further expressly prohibits retaliation against a person who files charges of discrimination, participates in a discrimination proceeding, or otherwise opposes an unlawful employment practice. Violation of Bublr Bikes’ nondiscriminatory policies by Bublr Bikes’ employees will result in discipline, which may include termination.